Impish Lee offers a 30 day remake policy so shoppers feel more comfortable purchasing their customizable intimates. With a custom made garment that the customer cannot try on before purchasing, a return policy is a must. Impish Lee wants to make sure that shoppers know they can return their garment if it doesn’t fit, is damaged, or if they simply don’t like it. Impish Lee intentionally provides a short shipment window to expedite the process of the shopper receiving an order that is correct and wanted.
Returning a package to Impish Lee is incredibly simple; just attach the included return label to your envelope or box with the unworn garments inside. Impish Lee will quickly process your return or exchange within a week. Impish Lee understands that buying online can leave a shopper feeling slightly worried that their garment won’t fit and at Impish Lee, fit is one of the most important aspects of their business.
Impish Lee offers a great return policy to anyone who buys on impishlee.com. The shopper can be assured that their order will be perfect if not the first time, certainly by the second time. Returns are processed by the Impish Lee returns department. Each order is inspected to fully understand the reason for return. Impish Lee will make sure that any customer knows that their order is being handled by someone who cares and knows that receiving a corrected order is necessary.